Customer centric with supporting enterprise services.
At the heart of the Attekus Bookable solution lies the Customer supporting full visibility of all customer interactions, communications and financial status. Extending our customer centric focus, the Bookable solution provides a powerful, adaptable foundation designed to meet the diverse needs of local government, government, and the education sector. This foundation enables seamless scheduling, resource management, and service delivery. By providing a robust and scalable platform supporting flexibility, transparency, and streamlined operations, empowering organisations to enhance engagement and drive meaningful outcomes.
Single view, total clarity
One customer account for your customers allowing staff and customers to view and manage all their account details, bookings and event registrations.
Bookable supports the management of multiple user profiles allowing organisations to invite or remove contacts as staff or team members change, all managed within an online customer portal.
Your single source of truth
Full financial management of the booking and event lifecycle. All transactions throughout the booking and event lifecycle are stored within the internal Bookable Ledger with full visibility and reporting. Manage all invoices, payments, adjustments, earned revenue and deferred revenue, bonds and the GST impacts of bonds claims, and refund processes directly back to customer credit cards.
No more manual invoicing or trying to consolidate point systems across your organisation, Bookable automates all invoicing with multiple payment triggers to support when payments are due, e.g. on confirmation of a booking, X days prior to the booking or event date and monthly/quarterly in advance or arrears. Simply set and forget and Bookable will do the rest.
Streamlined debtor management, including automated payment reminders and overdue notices at customisable intervals.
Compelling customer experience
Access Bookable 24/7 on any desktop, tablet or smart mobile device. Bookable’s portals makes it easy for your customers to make and manage their bookings and event registrations anywhere, from any device.
Delivering operational efficiencies
Bookable seamlessly integrates with major finance and payment systems, simplifying GL posting and reconciliation, and ensuring financial transparency.
This includes pre-configured integration to industry-based finance systems as well as common Payment Gateway systems shipped as standard. Extend this to include integration with Microsoft Entra, email and SMS services, remote access providers and identity management solutions bringing Bookable into your organisation’s technology ecosystem without the complexity.
Process management
Define plus assign tasks for internal teams, customers or external stakeholders to complete with set due dates and times, and reminders. Tasks provide the ability to add custom fields for additional information.
Group tasks into predefined projects and support the pre-approval of requested events, daily run-sheets for organisation-led events and classes or for the management of more complex bookings or events to keep track of progress.
Bookable is 100% configurable, scalable, and secure to suit each customer’s requirements.
Empowering decisions
Powered by Microsoft PowerBI, Bookable provides close to 30 standard dashboards and reports covering booking, event ticketing, event management, and financial information, with the flexibility to customise and extend reporting capabilities.
Dashboards and reports include:
- ● Management dashboard
- ● Booking and revenue details
- ● Venue and bookable space utilisation
- ● Transaction, adjustments, bonds and aged debtors
Customers can extend the standard reports and configure their own reports through a provided data model using Microsoft PowerBI.
Standards you trust
Rest assured that solutions developed by Attekus meet the strictest of quality and security standards. Attekus has certification with the following standards:
- ● ISO 9001:2015 Quality Management Systems
- ● ISO 27001:2013 Information Security Management Systems
- ● PCI DSS 4.0 Compliance
- ● WCAG 2.2 AA Compliance
These certifications reflect our team’s hard work, attention to detail, and our customer-centric approach. It is a promise to our clients that we’re committed to consistently meeting and exceeding their expectations.
Resilient by design
Bookable operates on a secure, single-tenanted Microsoft Azure infrastructure for scalability and resilience across multiple zones in Australia. Designed with security, scalability and resilience at the forefront ensuring peace of mind for all our customers.
Simplify Operations, Empower Decisions, and Gain Total Visibility Today!
Discover how Bookable's Customer and supporting core services are a secure and scalable solution can eliminate manual processes, unify your systems, and enhance financial transparency. Take the first step toward transforming your operations – contact us to see the difference first hand!
Contact us for a consultation today!